Local Repair Specialists

If your Perkins Brailler® or SMART Brailler® isn’t working the way it should, browse our extensive global repair network in addition to our Official Service & Repair Centers. You can also review our repair level key or our FAQs.

Official Perkins Repair Centers

Australia

Australia

Caribbean

Jamaica

North America

South America

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Official Service and Repair Centers

Perkins Solutions 
175 N. Beacon Street
Watertown, MA 02472
USA
Phone: 617-972-7308
Toll-free Phone: 855-206-8353
Fax: 617-926-2027
Email: braillerservice@perkins.org

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 4—Warranty Repairs: Perform all repairs, including warranty repairs;  Can diagnose all problems associated with the brailler and can perform all major and minor repairs, Perkins Certified to service braillers still under warranty.

Worth Trust
48 New Thiruvalam Road
Katpadi 632 007
Tamil Nadu, South India
India
Phone: 011-91-416-242739
Fax: 011-91-416-243939
Email : worth@md3.vsnl.net.in

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 4—Warranty Repairs: Perform all repairs, including warranty repairs;  Can diagnose all problems associated with the brailler and can perform all major and minor repairs, Perkins Certified to service braillers still under warranty.

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Argentina 

Consultora Tiflo-Tecnológica Battipede & Asociados
Paraguay 610 Piso 30 Of. 6
Buenos Aires, C1057AAH
Argentina
Main Tel #: (011) 4312 - 4769
Main Fax #: (011) 4313 – 1586
Email: info@tecnoayudas.com.ar
Website: http://tecnoayudas.com.ar

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Australia 

Chris Papasavva Brailler Repair and Servicing 
15 Hardwicke St
Riverwood
Sydney
NSW 2210
Australia
Phone: +61459228626
Email 1: chris.papasavva1@gmail.com
Email 2: chris.papasavva1@det.nsw.edu.au

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers. 

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Kevin Partridge 
PO Box 78
Taralga
NSW 2580
Australia
Phone: +6148402389
Mobile: +61418298179
Email: kevinlpartridge@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Pentronics 
33B Sheppard Rd
Emu Plains
NSW 2750
Australia
Phone: (02) 4735 7355
Email: service@pentronics.com.au

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Precision Brailler Repair 
Ian Newham
PO Box 1120
Ingleburn
NSW 1890
Australia
Phone: +61425280620
Email 1: precicionbraillerrepair@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers. 

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Equipment Solutions Vision Australia 
Melbourne, Sydney, Brisbane
Australia
Phone: 1300 84 74 66
Email: info@visionaustralia.org
Website: www.visionaustralia.org

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Brazil

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Mauricio Agostinho  
Rua Portugal 140 - Maria Paula 
Niterói - RJ / CEP: 24140-140
Brazil
Phone: 55 21 98712-6007
Email 1: manutecao.braillewolrd.com.br 
Email 2: msagostinho@gmail.com
Web: www.brailleworld.com.br 

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Canada

MICROCOMPUTER Science Centre Inc. 
Mark Renfrew 
Unit #26 - 5155 Spectrum Way
Mississauga, ON L4W5A1
Canada
Phone: 905-629-1654x244
Toll Free Phone: 1-800-290-6563
Fax: 905-629-2321
Email: markr@microscience.on.ca
Web: https://microscience.on.ca

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Provincial Resource Centre for the Visually Handicapped
106 - 1750 W. 75th Ave.
Vancouver, B.C. V6P 6G2
Canada

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Carolyn Malcolm
103 Kincora View NW
Calgary, AB T3R1M3
Canada
Phone: 403-730-0384

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Canadian National Institute for the Blind
1929 Bayview Avenue
Toronto, Ontario M4G 3E8
Canada

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Croatia

Mladen Menicanin
Croatia
Email: mladen@savez-slijepih.hr

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Brailler
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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France 

Marie Oddoux 
Voir
France
Phone: 33 669 32 30 13
Email: moddoux@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Brailler
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Marc Angelier
Voir
France
Phone: 33 674 34 99 65
Email: marc.angelier@laposte.net

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Brailler
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Ceciaa 
Willy Brunot 
36 Avenue Du General de Gaulle
Bagnolet
France
Phone: +33 1 44 69 8989
Email: willy.brunot@ceciaa.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Brailler
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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India 

Worth Trust
48 New Thiruvalam Road
Katpadi 632 007
Tamil Nadu, South India
India
Phone: 011-91-416-242739
Fax: 011-91-416-243939
Email : worth@md3.vsnl.net.in

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 4—Warranty Repairs: Perform all repairs, including warranty repairs;  Can diagnose all problems associated with the brailler and can perform all major and minor repairs, Perkins Certified to service braillers still under warranty.

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Ireland

Arbour Hill Braille Unit
Arbour Hill Prison
Arbour Hill
Dublin 7
Ireland
Phone 1: 00353 14724058
Phone 2: 00353 876723219
Email: dazart1@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Jamaica 

Henry Latty 
Lot # 3 West Biscayne Dr.
West Bay, Bridgeport PO
St. Catherine
Jamaica
Email: eyecarejamaica@cwjamaica.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Kenya 

Samuel Gichia
African Braille Centre
PO Box 27715
Nairobi
Kenya
Phone 1: +254 722 753381
Phone 2: +254 736 753381
Email 1: csgichia@yahoo.com
Email 2: csgichia@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range: Level 4—Warranty Repairs: Perform all repairs, including warranty repairs;  Can diagnose all problems associated with the brailler and can perform all major and minor repairs, Perkins Certified to service braillers still under warranty.

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Samuel Ndada Omanyo 
Bungoma Integrated Programme
PO Box 165
Bungoma
Kenya
Phone: 254-055-20505

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Joash Aswani 
Kilimanjaro Trust
P.O. Box 42422 00100
Nairobi
Kenya
Phone: 254 - 0724830804 or 254 - 0734634906
Email: aswani77joash@yahoo.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Kilimanjaro Blind Trust Africa
Alex Kaluyu Ngungua
P.O. Box 4664 - 00506
Nairobi
KENYA
Phone: +254 20 600 1158
Mobile: +254 722 907 004
Email: akaluyu@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Kilimanjaro Blind Trust Africa
Joash Aswani
P.O. Box 42422 00100
Nairobi
Kenya
Phone: +254 - 0724830804
Mobile: +254 - 0734634906
Email: aswani77joash@yahoo.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Pius Tuitoek 
Chepsigot Integrated Programme
PO Box 75
Iten
Kenya
Phone: 720-805909

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Gitari Joses Kamunde 
St. Lucy's School for the Blind
PO Box 22
Egoji
Kenya
Phone: 254-64-22538

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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John Lewi 
Trans Nzoia Integrated Programme
PO Box 21
Kitale
Kenya
Phone: 722-591833

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Timothy Mutokaa 
Kajiado Unit for the Blind
PO Box 42
Kajiado
Kenya
Phone: 722-922873

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Stephen Muriuki Hjagi 
KISE
PO Box 48413
Nairobi
Kenya
Phone: 254-020-860314

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Iren B. Ingabo 
Nairobi Integrated Programme
PO Box 40981
Nairobi
Kenya
Phone: 722-229314

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Isaac Obande 
Hissan W.E.P.A
P.O. Box 14310 - 00800
Nairobi
Kenya
Phone: 254 - 0204444466, 254 - 0725634648, or 254 - 0723996691

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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James Phillip Omondi 
Kilimani Integrated Program
P.O. Box 40981
Nairobi
Kenya
Phone: 254 - 0722219624
Email: ojomosh@yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Ephantus Mwaniki Njiru 
Kenya Institute of Special Education
P.O. Box 48413 Nairobi
Nairobi
Kenya
Phone: 254 - 0724761764 or 254 - 0208560314
Email: kiseinfor@.co.ke

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Charles Mwangi 
African Brailler Centre
P.O. Box 27715-00506
Nairobi
Kenya
Phone: +(254) (020) 601212, 608175, 607704
Cell phone: +254 0720 760 978

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Anne Kimumu 
Nakuru Integrated Programme
PO Box 2663
Nakuku
Kenya
Phone: 722-605419

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Eunice Wanjiru 
Marigat Integrated Programme
PO Box 18
Marigat
Kenya
Phone: 735-690683

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Peter Kigotho Mucheru 
Thika Primary School
PO Box 80
Thika
Kenya
Phone: 254-067-21691

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Lebanon  

Cybertech 
Hazmieh - Rihanieh
St. Charles hospital street
Al Rihan building - underground
Baabda - Lebanon
Phone: +961 5 454762
Email: sales@cybertech.com.lb

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Malawi  

Bennett Nkhwangwa 
Education Centre for the Blind
P.O.Box 5192, Limbe
Malawi
Phone: 8868104
Email: chiwembuausten@yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Daniel Nthambi 
Education Centre for the Blind
P.O.Box 5192, Limbe
Malawi
Phone: 8868104
Email: chiwembuausten@yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Adrian Salimu 
Education Centre for the Blind
P.O.Box 5192, Limbe
Malawi
Phone: 8868104
Email: chiwembuausten@yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Malaysia 

Ng Lai 
Malaysian Association for the Blind
Kompleks MAB Jalan Tebing, Off Jalan Tun Sambanthan 4
Brickfields
Kuala Lumpur
50470
Malaysia
Phone: 03-22722672

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Mohamed Dahlan Bin Haji Isa 
No.3A-00-06, Putra Court 3
Jalan P 9G, Presing 9
62250 Putra Jaya
Kuala Lumpur
Malaysia
Phone: 17-3487345
Email: ammorito@streamyx.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Liew Sin Kiong 
132 E Jalan sultan Abdul Samad
Brickfields
50470 Kuala Lumpur
Malaysia
Phone: +603-77705008
Mobile: +6019-3268396

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Eddy Chong Ted Hin 
Vista Lavender
Block F-02-25
Jalan Persiaran Kinrara 3
Section Kinrara 3
47100 Puchong
Selangor Darul Ehsa
Malaysia
Phone: 603-8075 7984
Mobile: 012-3660192
Email: eddyeeth@tn.net.my

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Fong chin Seng 
7a Jalan Thambapillay
Brickfields
50470 Kuala Lumpur
Malaysia
Phone: +6013-364-3386
Email: fongchinseng@hotmail.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Taslim Bin Kosni 
SBM Society of the Blind Malaysia
No.40A Road Padang Belia
50350 Tun Sambanthan
Kuala Lumpur
Malaysia
Phone: 63-79588497
Mobile: 0013-3403006
Fax: 6003-79553496
Email: milsat@streamyx.my

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Ms. Rabaya Jilon 
Sabah State Library
Beg Berkunci 2023
88999 Kota Kinabalu
Sabah
Malaysia
Phone: 088-214828
Mobile: 0168066258
Email: Rabaya.Jilon@Sabah.gov.my

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Wan Zolkifli Bin Wan Ismail 
Sekulah Menengah Kebangsaan ACMA
Jalan Bukit Minyak
14000 Bukit Mertajam
Pulau Pinank
Malaysia
Phone: 04-5083637
Fax: 019-4083637

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Mohamad Khairul Asyraf Bin Abdul Aziz 
SKPK Pekan Tuaran
POBox 240
89208 Tuaran
Sabah
Malaysia
Phone: 088-787201
Mobile: 013-8630722
Fax: 088-787201
Email: redeviltch@yahoo.com.my

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Muhammad Adzim Bin Lanau 
SMK St. John
Jalan Bukit Nanas
50250, Kuala Lumpur
Malaysia
Phone: 00903-20782846
Mobile: 019-3800145
Email: muadzim@yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Mohamad Najid Bin Othman 
SKPK Princess Elizabeth
Borong 5, Jalan Nong Caik
80100, Johok Bahru
Malaysia
Phone: 0007-2224068
Mobile: 013-7763706
Fax: 0007-2213762

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Ms. Zahara Binti Abdul Rahman 
Sekolah Kebangsaan Kubang Ikan
21080 Chendeping, Kuala Terengganu
Malaysia
Phone: 13-3654841 or 9-6871913

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Mr. Mohammad Shukri Bin Abdul Rashid 
St. Nicholas Home No.4
Jalan Bagan Jermal
10250 Penang
Malaysia
Phone: 604-2290800 (Ext. 114)
Mobile: 012-4690649 or 016-4593004
Email: mohd_shukry81@Yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Norway

Kjell Haugland
Fiksit / Vest Import AS              
Langmyra 8   
Bryne Norway 4344        
Phone: 0047 481 22 022
Email: fiksit@lyse.net

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Oman  

Almdares For Education Services 
PO Box 461, PC 131
Muscat
Sultanate Of Oman
Phone: +968-24540013 / +968-99189918
Fax: +968-24537913
Email: info@almdares.net

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Pakistan

Aziz Jehan Begum Trust for the Blind 
Noorabad, Kahna Nau,
Lahore-53100,
Pakistan
Ph: +92-0322-4717-503, 0322-4092-386
Email: ajbtrust@hotmail.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Portugal

Sertec - Tecnologia Acessível
Aquilino Rodrigues
Portugal
Phone: (+351) 219435183
Email: aquilino@sertec.pt
Website: www.sertec.pt

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Philippines

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Gary Rodela 
Resources for the Blind
PO Box 1831
Manila
Philippines
Phone: 0063-2-726-3021
Email: info@blind.org.ph

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Mayette Regala
Resources for the Blind
1109 Quezon City 
Philippines
Phone: 63-2-726-30-21 to 24 
Email: mayette@blind.org.ph
Website: www.blind.org.ph

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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South Africa

SANCB 
Michael Makgoba or Edward Taruvinga
P.O.Box 11149, Hatfield
Pretoria 0028
South Africa
Phone: 27 12 4523811
Email 1: michaelm@sancb.org.za
Email 2: eddie@sancb.org.za

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Braille Services (Subsidary of Blind SA) 
Rudolph Lubbe, Shimmy Radise, or Yull de Bruin
102 Eighth  Avenue, Mayfair
Johannnesburg 2025
South Africa
Phone: 27 21 8391793
Email: Rudolph@sabwo.org.sa

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Alwyn Muller 
274 Alpha Avenue, Sinoville
Pretoria
South Africa
Phone: 27 12 5675451

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Spain 

ONCE CIDAT
Camino de Hormigueras 172
Madrid
Spain 28031
Phone 1: +34-91-709-7600
Phone 2: +34-91-709-7660
Fax: +34-91-709-7777
Email: cidat@once.es
Website: www.cidat.once.es

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range: Level 4—Warranty Repairs: Perform all repairs, including warranty repairs;  Can diagnose all problems associated with the brailler and can perform all major and minor repairs, Perkins Certified to service braillers still under warranty.

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Tanzania

Omary S. Mkally 
Ministry of Education & Vocational Training
P.O. Box 912
Dar es Salaam
Tanzania
Phone: +255 713 540 536 or +255 767 540 536
Email: mkallywamkally@yahoo.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Ernest E. Mbilu 
Mvumi Secondary School
P.O. Box 62
Mvumi, Dodoma
Tanzania
Phone: +255 713 838 568
Email: embilu@yahoo.co.uk

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Julius N. Chisaluni 
Buigiri School for the Blind
P.O. Box 1287
Dodoma
Tanzania
Phone: +255 784 959 364 or +255 755 776 211

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Timothy P. Mwambu 
Kizega Primary School
P.O. Box 84
Kiomboi, Singida
Tanzania
Phone: +255 784 227 633
Email: shanlsillat@yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Veronica M. Kassidy 
Oysterbary Primary School
P.O. Box 23032
Dar es Salaam
Tanzania
Phone: +255 713 839 523 or +255 767 372 676
Email: veronica.kassidy@yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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Thailand 

Mr. Teywun Sensai 
Christian Foundation for the Blind in Thailand
214, Moo 10 Pracharag Road
Banped Muang Khon Kaen
40000 Thailand
Phone: +6643-334094, 239499
Fax: +6643-243448
Email: Teywun@etcb.org

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Uganda 

Joseph Kibirige 
Uganda National Association of the Blind
P.O Box 6938
Kampala
Uganda
Phone: 256 - 752931280
Email: kibirigejose@hotmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Afema Jude 
Arua District
Uganda
Phone: +256784349537

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Francis Onyaiti 
Madera Secondary School for the Blind
Soroti
Uganda
Phone: +256783435980

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.

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United Kingdom

Norman Simms 
RNC Enterprises
Royal National College for the Blind
College Road
Hereford
United Kingdom
HR1 1EB
Phone: +44 (0)1432265725
Freephone: 08000 276574
Email: perkins.repairs@rncb.ac.uk
Website: http://www.rncb.ac.uk/perkinsbrailler

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 4—Warranty Repairs: Perform all repairs, including warranty repairs;  Can diagnose all problems associated with the brailler and can perform all major and minor repairs, Perkins Certified to service braillers still under warranty.

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United States

Perkins Solutions
175 N. Beacon Street
Watertown, MA 02472
USA
Phone: 617-972-7308
Toll-free Phone: 855-206-8353
Fax: 617-926-2027
Email: solutions@perkins.org

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 4—Warranty Repairs: Perform all repairs, including warranty repairs;  Can diagnose all problems associated with the brailler and can perform all major and minor repairs, Perkins Certified to service braillers still under warranty.

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Ackley Appliance Services
Alan Ackley
4301 Park Ave
Des Moines, IA 50321
Phone: 515-288-3931

Perkins Certified: Yes
Products Serviced: Perkins Braillers 
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Alice Walter
Maryland
USA
Email: ahwalter13@yahoo.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Burgess Brailler Repair Service
Ed Burgess
4441 Wilson St.
Chino, CA 91710
Phone: 909-464-2577

Perkins Certified: Yes
Products Serviced: Perkins Braillers 
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Carl Jacobson
176 Coosaw Court
Saint Johns, FL 32259
USA
Phone: 904-814-6659
Mobile: 904-814-6659
Fax: 617-926-2027
Email: augy.hoosier@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers 
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Chesapeake Brailler Service
Steve Bishop
787 Forsythe Terrace
Severna Park, MD 21146
USA
Phone: 410-507-2610
Email: ssbisho@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Cynthia Kitchin
Delaware
USA
Email: cynthia.kitchin@yahoo.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Dawn Weber
5681 East Main Street Road
Batavia, NY 14020
New York
USA
Phone: 585-219-9315
Email: webfam08@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Gunpowder Braille Writer Services

J. Kirk Walter
7220 Greenbank Road
Middle River, MD 21220
USA
Phone: 239-989-6400
Fax: 617-926-2027
Email: jkwalterbrailleservice@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range:  Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Jason Crowley
1936 Lyndale Ave
Minneapolis, MN, 55403
Phone: 952-228-1547
Email: crowleyj31@gmail.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Jamie Wallace
New York
USA
Email: jamie.wallace@nysed.gov

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Karen Kleinschmidt
Maryland
USA
Email: kleins2@comcast.net

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Rob's Brailler Repair
Rob Graham
2343 99th Street
Highland, IN, 46322 
USA
Phone: 708-372-1997
Email: kracker68@comcast.net

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

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Rona & Richard Von Merring
New York
Email 1: resvonmering@gmail.com
Email 2: richvonmering@yahoo.com

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers. 

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Roxanne Constantino
Maryland
USA
Email: rjrconstantino@comcast.net 

Perkins Certified: Yes
Products Serviced: Perkins Braillers & SMART Braillers
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers. 

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Sue Voight
Brooksville, FL
USA
Phone: 352-799-1149

Perkins Certified: Yes
Products Serviced: Perkins Braillers 
Repair Range: Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.

 

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Betsey Sonnett
Massachusetts 
Email: betsey.sennott@perkins.org

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Brett Reilly
Delaware
Email: brett.reilly@state.de.us

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Mary Lacy
Delaware
Email: mary.lacy@state.de.us

Perkins Certified: Yes
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Alan Chandler 
912 Teaberry Lane
Hoover, AL 35244
USA
Phone: 205-999-9439
Email: alanchandler9439@gmail.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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All Star Brailler Repair
Alan Stombaugh
1705 Victoria Road
St. Paul, MN 55118
Phone: 651-343-2505

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Allen Chandler
912 Teaberry lane
Hoover, AL 35244
Phone: 205-999-9439

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Charlottesville Office Machine Co
Ted or David Wood
P.O. Box 938
Troy, VA 22974
Phone: 434-296-7419
Email: charlottesvilleofficemachineco@gmail.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Collins Business Equipment
Phillip Collins
4331 San Pablo Circle  
Yorba Linda, CA 92886
Office: 714-993-4568
Mobile: 714-328-5256
Fax: 714-993-5051

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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D&L Enterprizes
Dero Gertsch
1301 West 500 South
UT 84087
Phone: 801-292-1156
Fax: 801-292-6046
Email: lgertsch@comcast.net

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Dennis Noble Brailler Repair
6650 South Land Park Dr. 
Sacramento,CA 95831
Phone: 916-889-6677
Email: denjonoble@sbcglobal.net

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Frederick Fauver
3646 Desert Drive
Saginaw, MI 48603
Email: fjamesfauver@aol.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Harris Enterprises
Wayne Harris
1112 Harrison Ln
Hurst, TX 76053
Phone: 817-268-6803
Email: wb5tcd@hotmail.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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John Harden
145 North Halifax Avenue, Unit 605
Detona Beach, FL 32118
Phone: 386-846-1325
Email: jharden01@cfl.rr.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Leonard Kokel, Certified Brailler Service
340 Radar Road
Coosbay, OR 97420
Phone: 541-888-0846
Email: leonardkokel@gmail.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Mark Carpenter
105 South Claremont Street
Colorado Springs, CO 80910
Phone: 719-634-8720
Email: carpdiane@yahoo.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Michigan Braille Transcribing Fund
Cindy Olmstead
3500 N. Elm
Jackson, MI 49201
Phone: 517-780-5096
Fax: 517-780-5448
Email: cindymbtf@gmail.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Prose and Cons Braille
Attn: Julie Erickson 
800 Pioneers Blvd    
Lincoln, NE 68502-5335
Phone: 402-471-3161
Mobile: 402-326-3947

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Sheldon Support Services LLC
Chuck Sheldon
11624 SE 288th St
Auburn, WA 98092
Phone: 253 486-3540
Email: c_sheldon@live.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Texas School For The Blind And Visually Impaired
Sue Fowler
5328 Balcones Drive, Apartment B
Austin, TX 78731
Phone: 512-585-5825

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Typewritertechs
410 Sea Turtle Ter    
Plantation, FL 33324
Phone: 224-800-1249
Email: Ngc@prodigy.net
Website: www.typewritertechs.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Visual Aid Services, Inc
11024 balboa boulevard
Grenada Hills, CA 91343
Phone: 818-909-9453
email: leo@visualaidservices.com

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

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Zambia

Simon Kabamba
P.O. Box FW 130, Freedom Way, Lusaka
Room 6, 8th Floor INDECO House., Cairo Hoad, Lusaka
Zambia
Phone: +260-211-281733
Email 1: muchimwalimited@yahoo.com
Email 2: kabambasimon@yahoo.com 

Perkins Certified: No
Products Serviced: Perkins Braillers
Repair Range: Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.

 

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Repair Level Key 

Perkins Certified: Individual or company completed an in-person workshops on how to repair braillers, administrated by Perkins
Products Serviced: List of products an individual or company can service
Repair Level: Description of the four levels of repairs an individual or company can complete

  • Level 1—General Maintenance: Perform basic maintenance, such as cleaning, lubrication and minor adjustments; cannot diagnose problems associated with the brailler.
  • Level 2—Minor Repairs: Perform basic repairs, such as stylus replacement, timing chain, and main spring; can diagnose problems associated with the brailler and can repair minor problems which do not require disassembly of the endplates.
  • Level 3—Major Repairs: Perform complex repairs, such as complete disassembly and replacement of major subassemblies, including: drum, carriage, feed roller and chain drive; can diagnose all problems associated with the brailler and can perform major and minor repairs on non-warranty braillers.
  • Level 4—Warranty Repairs: Perform all repairs, including warranty repairs;  Can diagnose all problems associated with the brailler and can perform all major and minor repairs, Perkins Certified to service braillers still under warranty.

Frequently Asked Questions BACK TO TOP

How can I have my brailler repaired or serviced?

  • It depends!
  • If you purchased your product in the past year, review our warranty instructions.
  • If you have a classic Perkins Brailler, we recommend everyone try to clean his or her brailler before sending it in for repairs.
  • If you have a SMART Brailler or if after cleaning your brailler, it still does not work, we recommend you review a list of local repair specialists that has a skill level of 2-4. If you do not have anyone in your local area, send your brailler to Perkins Solutions or Worth Trust in India.
  • Also know your options! You can train yourself on repairs with our two week course offered at anytime throughout the year.

My Brailler is under warranty, where should I send it?

  • Warranty products should be sent to either Worth Trust or Perkins Solutions.
  • Please note, you will need a proof of purchase to be eligible for warranty services. Each Perkins Brailler® & SMART Brailler® is under warranty for one year, parts and labor, after purchase. If you purchased your brailler in the past year, please include a copy of the receipt in your shipment.
  • Read the instructions on how to package your brailler.

What do I need to include when I send my brailler back for repairs?

  • Include a detailed description of what needs repair.
  • Include your contact information so we can contact you to notify you of the repair charges.

How do I send my brailler back to Perkins for repairs?

  • Package brailler: Place the brailler in a box for safe shipping. Allow 2 inches between the widest part of the brailler (feed knobs) and the box. While a brailler box with inserts is ideal, you may also use newspaper to pad the brailler. Don't use Styrofoam peanuts, as they will damage the interior of the brailler. Be sure to include a description of what needs repair and your contact information. 
  • Shipping within the United States: The brailler can be shipped USPS from you to the repair center free, categorized as Free Matter for the Blind. Contact your local post office for instructions. Repairs often are included under the Federal Quota System and therefore may qualify for reimbursement.
  • Shipping outside the United States: Contact us for a quote or contact a local repair center for more information on services they may offer you.
  • Mail to: Perkins Solutions, 175 N. Beacon Street, Watertown, MA 02472
    • Please include a note with your contact information & a detailed description of what needs repairs.
  • Be advised, most repairs from Perkins will be $155 per brailler, although prices vary. 

How much does it cost to repair my brailler?

  • Cost of repair varies depending on the product and the type of repairs required.
  • Average price is around ~$155 per brailler, although this may vary. 

How long will it take until I get my Brailler back?

  • Be advised, repair cost varies and will be quoted after machine is evaluated. Repairs from Perkins Solutions take about three weeks after payment is received?

How do I get my name added to this list if I also do repairs?

  • Please email us at solutions@perkins.org with your request.

Where can I get parts for my brailler?

  • You can buy parts from Perkins on our website or by contacting our customer service by phone (617-972-7308) or email(solutions@perkins.org). You can also purchase parts from any of the brailler repair specialists.

How do I get trained to repair braillers?